A cancellation made by the Renter shall be in writing and addressed to Winking Rosebud Retreat at PO Box 101, 5000 Sherwood Road, Portland, ON, K0G 1V0. Cancellation can also be emailed and will be considered accepted once a confirmation reply is received. On receipt of such notice of cancellation, we shall endeavour to re-book the holiday accommodation for the period of the original booking.
If we are successful in rebooking the holiday accommodation for the entire period originally booked, we will refund to the Renter all monies paid (whether deposit or full payment has been made) less an administration fee of $100.00 per period booked. If we are unable to re-book your holiday accommodation, then all monies paid by the Renter (whether deposit or full payment has been made) shall be forfeited.
If we are unable to rent the Property, due to unforeseen circumstances such as natural disaster, we will attempt to arrange alternative holiday accommodation of a similar type and cost and standard and in a similar location as that originally requested by the Renter. If the alternative holiday accommodation and/or rate is not acceptable to the Renter, we shall refund in full to the Renter all monies paid by him/her to us.